Shipping policy

Shipping Policy

Thank you for shopping at Dog Guard Ohio. We want to ensure a seamless and enjoyable shopping experience. Please review our shipping policy below:

Shipping Rates:

  • We offer a flat rate of $5.50 for standard shipping within the United States.

Shipping Times:

  • All orders are processed and shipped using standard shipping.
  • Processing time is 1-2 business days.

Shipping Methods:

  • Our standard shipping method ensures reliable delivery for your orders.

International Shipping:

  • Unfortunately, we do not provide international shipping at this time.

Tracking Information:

  • Customers will receive tracking information once their order has been processed and shipped.

Shipping Restrictions:

  • We regret to inform you that we are unable to ship internationally. 

  • This Dog Guard of Ohio Shop is for Dog Guard Customers and other brand dog fence customers located in these Ohio counties only: Ashland, Carroll, Columbiana, Coshocton, Crawford, Cuyahoga, Erie, Geauga, Hancock, Holmes, Huron, Lake, Lorain, Lucas, Mahoning, Medina, Ottawa, Portage, Richland, Sandusky, Seneca, Stark, Summit, Trumbull, Tuscarawas, Wayne, Wood, and Wyandot.

    If you are looking for your local Dog Guard Dealer please visit our Dealer Locator to be directed to them to make your purchases.

Lost or Damaged Items:

  • In the rare event that your items are lost or damaged during shipping, please contact our office at (330) 421-0986 or via email at info@dogguard-ohio.com.

Returns and Exchanges:

  • We have a 30-day return policy for defective products or items that do not fit. Please refer to our returns and exchanges policy for more details.

Contact Information: